Cookie Policy
Last updated October 5, 2026
This Cookie Policy explains how Visify LLC, doing business as ThoughtFlow ("ThoughtFlow," "we," "us," and "our"), uses cookies and similar technologies when you visit our website at https://thoughtflow.ai, use the ThoughtFlow app at app.thoughtflow.ai, or make a purchase through our checkout pages (together, the "Website"). It explains what these technologies are, why we use them, and how you can control them.
Some of these technologies collect information that is personal information, or that becomes personal information when combined with other information. Our Privacy Policy explains how we handle personal information.
What Are Cookies and Similar Technologies?
Cookies are small data files placed on your computer or mobile device when you visit a website. Websites use them to work, to work more efficiently, and to provide reporting information.
Cookies set by the website you are visiting (here, ThoughtFlow) are called "first-party cookies." Cookies set by other companies are called "third-party cookies." Third-party cookies let those companies provide features on our Website, such as payments, analytics and advertising. Some of them can recognize your device both on our Website and on other websites.
We also use similar technologies, such as local storage and session storage, which save small amounts of information in your browser. Local storage stays until it is cleared. Session storage is cleared when you close the browser tab. In this policy, "cookies" includes these technologies unless we say otherwise.
Why Do We Use Cookies?
Some cookies are required for the Website to work, for example to keep you signed in, to process payments securely, and to protect against fraud and bots. We call these "strictly necessary" cookies. Others remember your preferences, help us understand how the Website is used, or help us measure and improve our advertising. Third parties set some of these cookies on our behalf. The tables below list each one.
Cookies We Use
Strictly Necessary
These are required to sign you in, keep your session secure, complete purchases, and prevent fraud and abuse. They cannot be turned off without breaking the Website.
| Name | Provider | Purpose | Type | Expires |
|---|---|---|---|---|
| sb-oflvfgnrmqfuteuiwncw-auth-token (may be split into parts ending .0, .1) | ThoughtFlow (app.thoughtflow.ai), using Supabase | Keeps you signed in to the app | Cookie | Up to 400 days |
| active_workspace_id | ThoughtFlow (app.thoughtflow.ai) | Remembers which App you are working in | Cookie | When you close your browser |
| tf_ps | ThoughtFlow | Connects the steps of a single purchase, such as an order and a follow-on offer, so you do not have to re-enter your details | Cookie | 3 days |
| __stripe_mid | Stripe (set on app.thoughtflow.ai) | Fraud prevention for payments | Cookie | 1 year |
| __stripe_sid | Stripe (set on app.thoughtflow.ai) | Fraud prevention for payments | Cookie | 30 minutes |
| m | Stripe (m.stripe.com) | Fraud prevention for payments | Cookie | Up to 400 days |
| _ab, _mf, 1, id | Stripe (m.stripe.network) | Fraud prevention for payments | Session storage | When you close the tab |
| pf.keys | Google Pay (pay.google.com, inside Stripe's payment form) | Displays the Google Pay option at checkout | Local storage | Until cleared |
| __cf_bm | Cloudflare (hcaptcha.com, through Stripe; and the HighLevel form on our marketing site) | Detects and blocks bots | Cookie | 30 minutes |
| cf.turnstile.u | Cloudflare Turnstile (challenges.cloudflare.com) | Bot protection for forms | Local storage | Until cleared |
| ghl_form_survey_event_v1 | HighLevel (via.thoughtflow.ai) | Keeps track of your progress through a form | Session storage | When you close the tab |
Functionality
These remember your choices and settings so the Website works the way you expect.
| Name | Provider | Purpose | Type | Expires |
|---|---|---|---|---|
| tf-sidebar-collapsed | ThoughtFlow (app.thoughtflow.ai) | Remembers whether you collapsed the app sidebar | Local storage | Until cleared |
| tf-training-modal-shown-at | ThoughtFlow (thoughtflow.ai) | Remembers when a pop-up was last shown so it does not appear too often | Local storage | Until cleared |
| wistia, wistia-video-progress-[video ID] | Wistia (on thoughtflow.ai) | Video player settings and where you stopped watching | Local storage | Until cleared |
Analytics
These help us understand how visitors use the Website and where they come from, so we can improve it.
| Name | Provider | Purpose | Type | Expires |
|---|---|---|---|---|
| _ga | Google Analytics (set on .thoughtflow.ai) | Distinguishes visitors to measure Website usage | Cookie | Up to 400 days |
| _ga_[property ID] | Google Analytics (set on .thoughtflow.ai) | Keeps track of visits and sessions | Cookie | Up to 400 days |
| tf_checkout_attribution | ThoughtFlow (app.thoughtflow.ai) | Records the campaign or link that brought you to checkout so it can be attached to your order | Session storage | When you close the tab |
| v2_history_[ID], v2_session_history_[ID], v2_contact_session_[ID]_session_id, v3_first_session_event_[ID] | HighLevel (via.thoughtflow.ai) | Tracks visits and sessions for forms on our marketing site | Local storage | Until cleared |
Advertising
These help us measure how well our ads work and show relevant ads to people who have visited our Website.
| Name | Provider | Purpose | Type | Expires |
|---|---|---|---|---|
| _fbp | Meta (set on .thoughtflow.ai) | Identifies browsers for ad measurement and targeting | Cookie | 90 days |
| _fbc | Meta (set on .thoughtflow.ai) | Stores the click ID when you arrive from a Facebook or Instagram ad | Cookie | 90 days |
| lastExternalReferrer, lastExternalReferrerTime | Meta (on thoughtflow.ai) | Records the last website that sent you to us, for ad measurement | Local storage | Until cleared |
| multiFbc | Meta (on thoughtflow.ai) | Keeps ad click IDs for ad measurement | Local storage | Until cleared |
The cookies on your device may differ depending on which parts of the Website you visit. For example, payment cookies are set only on checkout and billing pages, and advertising cookies only on our marketing site.
How Can I Control Cookies?
You can control cookies through your web browser. Most browsers let you see, delete and block cookies and local storage, either for all websites or for specific ones. If you block strictly necessary cookies, you will not be able to sign in or complete a purchase. Blocking other cookies will not stop you from using the Website.
Browser instructions:
You can also opt out of analytics and advertising directly:
- Google Analytics opt-out browser add-on
- Meta ad preferences
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance
To make a request about your personal information, see the "How Can You Review, Update, or Delete the Data We Collect From You?" section of our Privacy Policy.
What About Other Tracking Technologies, Like Web Beacons?
Besides cookies, we may use web beacons (also called "tracking pixels"). These are tiny graphics files with a unique identifier that tell us when someone has visited a page or opened an email. They help us understand how visitors move through the Website, whether they arrived from an online ad, and how well our emails perform. Many of these technologies rely on cookies, so blocking cookies can limit them.
Do You Serve Targeted Advertising?
We do not show ads on our Website. We do use advertising cookies and pixels from Meta so that we can measure our ads and show our ads to people who have visited our Website when they use other websites and apps. Meta may combine this information with other information it holds about you under its own privacy policy. You can limit this using the opt-out links above.
How Often Will You Update This Cookie Policy?
We may update this Cookie Policy to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. The date at the top shows when it was last updated. Please check back from time to time.
Where Can I Get Further Information?
If you have questions about our use of cookies or other technologies, email us at support@thoughtflow.ai or write to:
Visify LLC
418 Broadway, STE R
Albany, NY 12207
United States